FAQs
Where are you located?
Threadful Things is located in South Austin and operates by appointment only.
How do I get an estimate?
Submit your project request inorm or send an email about your project to Desgin@threadfulthings.com
Detail as much as you can about your project including:
- Photos
- Measurements
- Fabric information
- Design details
I may follow up with more questions or get back to you with your estimate in 1-2 days!
Do you offer fabrics or can I supply my own?
My studio offers a curated range of fabric vendors for all services available. If requested, I can create a look-book of samples based off your preferences & ship them directly to your door to allow for in home viewing.
Do you offer returns, refunds, or exchanges?
No. Projects are custom-made to your specifications, returns, refunds, or exchanges are not offered. If there is any issue relating to the craftsmanship of the good, please contact, me promptly so it can be addressed.
What is your lead time?
Generally 2-4 weeks. Lead times may vary depending on project scale, shipping times, material sourcing, and project complexity.
Do COM fee’s apply to Interior Designer’s?
COM fees are generally not applied to Interior Designers, however, larger yardage quantities may require a flat COM fee for proper inspection of materials.
Do you offer shipping?
Yes, Threadful Things can ship orders. Shipping is calculated separately at the end of the project & is based on weight. Shipping is a separate cost at clients expense.